Support
We're here to help with your Auri experience.
Contact Us
- Email: info@auri.au
- Phone: +61 451671278
- Website: https://auri.au/support/
For order issues, account help, or general questions, email us or call during business hours. We aim to respond within 1–2 business days.
Common Questions
How do I track my order?
Open the Auri app, go to your active order, and follow live updates from the restaurant and driver.
Why don't I see any restaurants?
Restaurant listings depend on your delivery location. Make sure location services are enabled and select a delivery address within our service area from the home screen.
How do I get help with a payment or refund?
Contact us at info@auri.au with your order details and we will assist you.